Delight Your Guests!

Delight Your Guests! 150 150 Pedrotti's Ranch

When you invite someone to be your guest, customer or client, that invitation comes with responsibility. The responsibility falls on you to provide quality, interest, passion and commitment.

At Pedrotti’s North Wind Ranch, we have made it part of our daily mission to delight our guests. We take this to heart and encourage you to do the same, regardless of what your mission is on a daily basis. Commit to the customers and clients you serve and show them that you are dedicated to creating a great service, product or experience. Keep in constant contact with your clients and always make sure you are on the same page with them. Your visions may not always perfectly align, but it is important that you understand what their expectations are – and then, you should work to exceed them.

Mistakes happen and you may experience some kinks in the planning and preparation for your client’s final product or experience. Therefore, it is also important to maintain an open line of communication.

Go the extra mile for your guests, clients or customers – whether it is a party you are planning, a project you are researching, a product you are developing or a cake you are baking. Show them your gratitude for the business. Thank them often and of course your own team and support system. When you are on the road to accomplishing your task-at-hand, take advantage of the diverse talents and abilities that you were bestowed with and put your best foot forward. With the “whatever it takes” mentality, you are sure to create a delightful experience for your guests.


The Simple C’s of Relationship Building

The Simple C’s of Relationship Building 150 150 Pedrotti's Ranch

Healthy relationships make for a healthy business. Make it a part of your every day work to feed and nurture relationships – old and new. Keep these four C’s in mind when you think about relationship in your daily business.

The Four C’s of Relationships:

  • Chemistry – Developing relationships that have strong chemistry can make both business and personal relationships more beneficial. Chemistry cannot be measured by numbers, but by the feelings in the relationships. Make sure you try to create a good chemistry in your relationships; this is particularly a positive attribute in business relationships.
  • Care – Caring for your business and your relationships can help you grow as an individual, both personally and professionally. Show everyone you come into contact with that you care about who they are and what they do. You will begin to see a stronger bond in your relationships through your positive attitude and care for humans when you treat them as individuals and keep their individual goals in mind.
  • Communication – Healthy communication is the key to healthy business. Without proper communication, many businesses would not be able to maintain customer service and clients with the same ease. Without communication, business would not be possible.
  • Commitment – Be committed to your relationships. Showing your commitment to friends and clients is a great way to strengthen relationships. Strong relationships, especially in business, are valuable to maintain faithful clients. The best way to create loyalty in relationships is through continued commitment, regardless of any circumstance.