san antonio

Spring Cleaning

Spring Cleaning 150 150 Pedrotti's Ranch

The clocks are about to spring forward, baseball is back, and temperatures are rising – all signs that spring has arrived.  Spring is also the time when you get the dead leaves out of your yard and gutters, trim dead branches from the trees and pull out the t-shirts and shorts from the back of the closet.

Spring cleaning may seem like a chore, but there’s just something that feels good about getting rid of the clutter and simplifying your life.  In addition to parting with the clothes you haven’t worn in over a year, books you haven’t read or “stuff” that just gathers dust, you can “prune” your life.

Why not think of doing the following?

  • Purge e-mail and computer files both at home and at the office.
  • At home, make it a family affair – get everyone in the house involved in purging and cleaning their stuff and make a family trip to a local charity donation station.
  • At work, take a day to purge the paper files. Keep two years’ worth of documentation in your office; send the rest to be scanned or shredded.
  • Focus on what’s important; eliminate unnecessary activities from your schedule.

Happy Cleaning!

Southern Hospitality

Southern Hospitality 150 150 Pedrotti's Ranch

Ever think that you should have been a cowboy? Maybe we should take some tips out of their handbook.  While waiting for a friend to meet me for lunch the other day I realized that often times reminding people about that southern hospitality that Texas is known for can make a world of difference on their perception of a place, and it doesn’t cost a dime to win over the hearts of your customers.

It was a simple act; the hostess would greet people by opening the door for them and directing them to another young lady who would then take them to their seat with a sincere and welcoming smile. My surprise was in the delight on the faces of guests coming in. It seems like such a simple thing to do, but it pleased the customers so much. It takes no time out of your day, but in today’s fast-paced business world, many people overlook tasks like this and forget that the small steps are what take you that extra mile.

I spent the rest of my day making it a point to hold the door open for someone behind me, and the appreciation on the faces of those people was a reward in and of itself. We open the door for people coming into our house, so why would we not extend that courtesy coming into our business, or our home away from home? Giving customers that individual attention will only improve your company’s reputation in the eyes of a community.

Open that door with a big Texas hello and remind people of that southern charm.